Quintessence’s varied experience in recruitment, writing, and relationship building attracted yet another opportunity for itself and this time it was an experimental project for which the company wanted Quintessence to play a pivotal role. The assignment involved building and maintaining a network of Home Based Recruiters (HBRs) who could work from India and recruit people for US Consulting. This experimental project was assigned to evaluate whether or not such a network can minimize cost incurred on full-time technical recruiters and other overheads. The strategy thus planned for this assignment included:
• Identifying candidates who could work on commissions, with the company taking care of only the basic infrastructure costs to carry out the recruitment activity. The infrastructure cost was to be given as reimbursements
• Identifying candidates who could work from home
• Evaluating the identified candidates for the required skills
• Convincing candidates to work on commissions (along with reimbursements on cost incurred on Internet, VOIP, Computer rent etc) as opposed to working on fixed salaries.
The selected candidates were to be trained by the company but due to some exigency, the person responsible for training these candidates could not make it. Thus the ‘training’ task also fell on Quintessence’s lap.
Before training these candidates, Quintessence had to undergo a rigorous training from the company which was conducted remotely from US. After about 4 days of training, Quintessence developed a comprehensive training program for the selected HBRs for imparting knowledge on the recruitment process for the US market.
The first initiative resulted in obtaining a total of 10 HBRs who were available for immediate work after training. This entire task of identifying, interviewing, convincing them for the said proposal, and training them for the task was completed in a span of one month.
With the first set of network being a GREAT SUCCESS, the company further entrusted Quintessence with ‘Managing this newly built network’ to carry out recruitments in coordination with the existing Sales teams in NOIDA, MUMBAI, and US along with handling the entire commercials for the HBR network.
In the meantime, Quintessence continued adding and training more HBRs to the network while assisting and maintaining the existing ones to perform better.
When the network reached 20 HBRs, Quintessence handed over the entire network to the in-charge of Sales and Recruitment operations in India.
This experimental project resulted in the management reposing greater confidence in Quintessence’s abilities and entrusting it with yet another challenge, which was to build a network of Sales Partners in US market for selling web-based software development services.